Upcoming Town Hall: Vendor Compliance

Our next Town Hall is happening Wednesday, August 13th, from 1:00–2:00PM Central (2:00–3:00PM Eastern)!

Featuring our Vendor Compliance Administrator, Connie Brady, this month’s session will walk you through the new ticketing process for vendor enrollment — what’s changing, how it works, and how it will make the process smoother for everyone.

You’ll learn:

• Understanding the Vendor Fee – What it covers, why it matters, and how it supports active monitoring, communication, and quality standards year-round.

• Most Common Errors – The top mistakes to avoid when submitting vendor forms, from missing information to outdated documents, and how to get it right the first time.

• Searching Vendors – How to quickly find vendor status, understand why a vendor is inactive, and use search tools effectively.

• Service Tickets – Step-by-step guidance for submitting tickets correctly so they’re routed to the right department.

• Unapproved Vendors – Why they’re a major liability risk and how to ensure all vendors are properly vetted before work begins.

We encourage you to submit your questions ahead of time by emailing them to training@royalamerican.com so we can address them during the session.

We’re looking forward to seeing you there for this discussion!