Upcoming Town Hall: A Conversation about Fair Housing

Join us Wednesday, November 4, for an important and engaging RAU Town Hall featuring Whitney Brock, Director of Risk Management, and Missy Dugas, Senior VP of Operations!

Fair Housing impacts the work we do every day, and this session is an opportunity to strengthen your knowledge, ask questions, and learn how to navigate real-world situations with confidence. Our speakers will cover common compliance challenges, best practices, and practical strategies that help protect our residents, our teams, and our communities.

Topics of discussion will include:

• Fair Housing in Everyday Operations: Common compliance mistakes, consistent policy enforcement, and preventing unintentional discrimination.
• Reasonable Accommodations & Modifications: Understanding requests, documentation requirements, and common challenges.
• Communication & Resident Relations: Effectively communicating with residents with disabilities, language barriers, and accessibility needs.
• Maintenance & Property Operations: Fair Housing considerations involving work orders, resident interactions, and emergency situations.
• Real-World Scenarios & Affordable Housing Compliance: Practical situations, emerging concerns, and best practices for affordable housing communities.

Attendance is highly recommended for all site team members, including Maintenance Teams. Regional Managers and Operations Specialists are also strongly encouraged to attend.

Don’t miss this opportunity to build your knowledge, get answers to your questions, and strengthen Fair Housing practices across our communities!