We’re thrilled to celebrate the hard work and dedication of our team members who earned promotions in October! Please join us in congratulating the following individuals on their well deserved achievements:
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Gitsamely Zamora — Crystalwood Apts — Promoted to Community Manager
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Kayla Johns Spindle — Murray Hill — Promoted to Community Manager
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Kristin Grice — 900 Winston — Promoted to Community Manager
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Jesus Cabreja del Castillo — City Vista — Promoted to Maintenance Technician
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Richard Reed — Magnolia Crossing — Promoted to Maintenance Supervisor
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David Falu — Baytown Apartments — Promoted to Community Facilities Manager
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Noibel Varona — Mary Alice Brown — Promoted to Assistant Community Manager
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Tammy Nealy — Royal American Management — Promoted to Compliance Auditing Specialist
November Bites of Balance: Gratitude & Reflection
Welcome to this month’s edition of Bites of Balance!
As the holiday season begins, it’s easy to feel pulled in many directions—busy schedules, gatherings, responsibilities, and expectations can quickly become overwhelming. This month, we’re focusing on a gentle reminder: gratitude doesn’t have to be performative or perfect. It can be quiet, personal, and rooted in simply taking care of yourself.
This month’s snack features simple Cranberry Brie Bites—a cozy combination of savory and sweet that feels festive without requiring a lot of effort. Built with just a few ingredients, these bites are an easy reminder that balance and nourishment do not need to feel complicated or heavy during busy seasons.
We encourage you to take a moment this month to slow down and notice the small things that support your well-being—whether that’s a peaceful break, a comforting snack, meaningful connection, or simply giving yourself permission to rest. Gratitude is not about doing more; it’s about honoring what matters most to you.
Submit a photo of yourself making or enjoying your protein bites or snack prep to be entered into a raffle for $20 in Incentco Points.
Email your photo(s) to Wellness@royalamerican.com
Join us Wednesday, November 4, for an important and engaging RAU Town Hall featuring Whitney Brock, Director of Risk Management, and Missy Dugas, Senior VP of Operations!
Fair Housing impacts the work we do every day, and this session is an opportunity to strengthen your knowledge, ask questions, and learn how to navigate real-world situations with confidence. Our speakers will cover common compliance challenges, best practices, and practical strategies that help protect our residents, our teams, and our communities.
Topics of discussion will include:
- Fair Housing in Everyday Operations: Common compliance mistakes, consistent policy enforcement, and preventing unintentional discrimination.
- Reasonable Accommodations & Modifications: Understanding requests, documentation requirements, and common challenges.
- Communication & Resident Relations: Effectively communicating with residents with disabilities, language barriers, and accessibility needs.
- Maintenance & Property Operations: Fair Housing considerations involving work orders, resident interactions, and emergency situations.
- Real-World Scenarios & Affordable Housing Compliance: Practical situations, emerging concerns, and best practices for affordable housing communities.
Attendance is highly recommended for all site team members, including Maintenance Teams. Regional Managers and Operations Specialists are also strongly encouraged to attend.
Don’t miss this opportunity to build your knowledge, get answers to your questions, and strengthen Fair Housing practices across our communities!
