L to R: Brandie Keen, Britany Ost, Shontia Brown, Shannon Wood
Our Client Relations Team plays an important role in the continued growth and success of Royal American. As the primary point of contact for our property owners, they work to build strong relationships, communicate effectively and ensure our clients feel supported throughout their partnership with us. The team is also responsible for bringing new business to Royal American and regularly travels as needed to present our company, services and capabilities to prospective management groups. Through these presentations and conversations, they help introduce new partners to the Royal American difference and demonstrate the value we bring to the communities we serve.
In addition to developing new business, the team plays a key role in onboarding and offboarding properties, coordinating closely with departments across the company to make each transition as seamless as possible. As a four person team, their work reaches virtually every corner of our organization and has a direct impact on our ability to grow. Their dedication, professionalism and commitment to building lasting relationships help strengthen our partnerships and support Royal American’s continued success. We are incredibly thankful for all they do for our clients, our communities and our company.
Thank you to our Client Relations Team for the important work you do and for the lasting impact you make on Royal American!
September Bites of Balance: Brain Health & Focus
Welcome to this month’s edition of Bites of Balance!
Busy schedules, long to-do lists, and constant multitasking can leave us feeling mentally drained. During demanding workdays, it’s important to remember that small habits—including the foods we choose—can help support focus, energy, and overall well-being.
This month, we’re highlighting simple dark chocolate and fruit pairings as a quick, satisfying snack that supports both body and mind. Dark chocolate contains flavonoids that may help support cognitive function and focus, while fruits like berries and apples provide antioxidants, fiber, and natural energy to help keep you going throughout the day.
Sometimes the smallest nutrients can make the biggest difference—especially during busy seasons. Taking a few moments to pause, refuel, and nourish your brain can help support concentration, productivity, and balance throughout the workday
Submit a photo of yourself making or enjoying your protein bites or snack prep to be entered into a raffle for $20 in Incentco Points.
Email your photo(s) to Wellness@royalamerican.com
This fall, we’re challenging Community Managers, Assistant Managers, or anyone else running social media for your community to a simple mission: publish all 13 highlighted posts from our fall social media plan over the next three months.
Here’s how it works:
- Sign up HERE by September 9th so we know you are participating
- Follow our social media plan, on our marketing website, with dates and post ideas already mapped out for you. The highlighted posts within the attached plan are to be posted by YOU
- Complete the challenge and earn $50 in Royal Reward (INCENTCO) points, redeemable for gift cards, just in time for holiday shopping
- To qualify as completing the challenge you must have posted the highlighted post within the plan (4 for September, 5 for October, and 4 for November).
We’ve kept the posts simple and the timeline clear, so there’s no guesswork. We will send weekly reminders to help keep you on track if you participate, and we’re here to help if you need it!
Want to compete for something extra? The community that grows its follower count the most during the month of September will earn a special bonus on top of the $50 for completing the full challenge. So get creative, get engaging, and see how much traction you can build in just one month!
Check out the Fall Social Media Plan HERE and sign up HERE by September 9 to join the challenge, and get ready to Fall Into Posting!
Only one employee per community (this should be the designated employee who posts to your social media pages). If you have questions about posting using SOCi, please email marketingrequests@royalamerican.com
