We are proud to celebrate the successful completion of our first Pathway to Career Development Maintenance program — a new initiative designed to support and advance the careers of our maintenance professionals.
Five dedicated team members from Central Florida participated in this inaugural session, and we’re thrilled to share that three of them have already been promoted as a result of their growth and hard work throughout the program!
Congratulations to our participants:
Jean Francois Lamond – Sunset Oaks
Landon Price – Holly Point (Promoted to Tech)
Benjamin Derricotte – Holly Point (Promoted to Supervisor)
Eric McCrimmon Jr. – Sunset Oaks
Carlos Jones – Gardenia Gardens (Promoted to Supervisor)
The final class was held at San Juan Apartments and facilitated by mentors Dave, Nic, and Francisco, who led engaging sessions packed with knowledge, hands-on skills, and leadership development. Our participants were enthusiastic, asking thoughtful questions, taking notes, and expressing how much they appreciated the opportunity.
As a token of recognition, each graduate received a tool bag with essential items provided by Chadwell Supply, who also generously sponsored lunch and took the time to speak with the class.
The event concluded with a special ceremony where mentors presented diplomas and shared reflections on the journey. Vanessa Erazo and Corey Brooks joined virtually to offer heartfelt congratulations and encouragement as our graduates take the next steps in their careers.
This program reflects Royal American’s commitment to investing in our team members and building pathways for growth from within. We are so proud of these five individuals and can’t wait to see what they achieve next!
We are thrilled to announce that Village Allapattah II in Miami, Florida has been named Property of the Year! This incredible achievement was celebrated in Panama City at our Annual Achievement Awards, where Community Manager Sandra Olivia, overcome with emotion and joy, graciously accepted the award on behalf of her team. Congratulations to everyone at Village Allapattah II!
This prestigious honor represents the culmination of a detailed evaluation process led by our Regional Vice President (RVP) groups, resulting in three standout finalists from across our organization.
Each regional nominee was evaluated based on the following key performance criteria:
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A physical occupancy average of 96% or higher for the entire year
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Net Operating Income exceeding both the prior year’s results and the annual budget
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Delinquency below 2%
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Above-average results on all inspections
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Exceptional staff attitude with minimal turnover
Village Allapattah II’s Regional Manager, Genesis Rodriguez, shared the following words about the team:
“Achieving high occupancy, exceeding rent collection goals, and increasing NOI over the course of an entire year is no small accomplishment. It requires strategic planning, consistent execution, and above all a team of individuals who are deeply committed to their work. This success is a direct reflection of exceptional leadership. It speaks volumes about Sandra Oliva, a property manager who not only sets high standards but continuously inspires her team to meet and exceed them. Her unwavering dedication and steadfast focus on both community well-being and operational performance have been instrumental in driving these impressive results. Of course, no great achievement happens in isolation. Behind every high-performing property is a team of passionate, dependable professionals who show up every day with excellence in mind. Losandra Miller, Daimelys Malvarez, Miguel Mezerene, Felix Gonzalez, Orquidea Garcia, and Mirta De La Cruz are those individuals. Through every challenge and success, they work together with integrity, pride, and purpose.
It is because of this collective commitment that Village Allapattah II stands out not just as a high-performing property, but as a truly exceptional community. The residents themselves are proud to call it home, and that is the highest honor of all. This is what can be accomplished in just one year when passion, teamwork, and strong leadership come together. Congratulations to Sandra and the entire team for setting the standard and showing us, what excellence truly looks like.”
Please join us in congratulating Village Allapattah II in the comments below!
