Upcoming Town Hall about Leasing: Fireside Chat Edition!

Please join us for a very special RAU Town Hall – Leasing Fireside Chat —a dynamic, one-hour conversation designed to explore the evolving landscape of multifamily leasing. Scheduled for tomorrow, May 12, 2026, at 10 AM CT/ 11 AM ET, this interactive session will feature experienced panelists sharing real-world insights, current challenges, and proven strategies to drive leasing performance.

Participants will gain valuable perspective on today’s prospect behavior, effective leasing techniques, and how to elevate the resident experience to improve conversion and retention. This is an opportunity to learn, engage, and walk away with actionable ideas to strengthen your leasing approach.

We have assembled a panel of special guests for this important conversation:

Missy Dugas – SVP of Operations

Rose Nurse – Regional Vice President

Page Weimer – Regional Manager

Rob Jones – Lease Up & Stabilization Specialist

Teresa Woodside – Community Manager, Tyndall Pointe

 

We hope you’ll join us for this special session!

/0 Comments

Upcoming Town Hall: A Conversation with Human Resources

Please make plans to join us tomorrow for our next Town Hall: A Conversation with Human Resources, featuring Jeni Anderson and Chrissy Maulbeck, at 1:00 PM CT / 2:00 PM ET.

This Town Hall will focus on Human Resources support and provide helpful guidance on common questions and available resources. Topics will include:

  • Common HR questions, including policies, benefits, payroll, and time off
  • Who to contact for specific needs and an overview of what the HR department supports
  • Mental health resources, including our Employee Assistance Program (EAP)

This session is a great opportunity to gain clarity on HR processes and learn more about the resources available to support you.

If you would like to submit questions ahead of time, please email them to training@royalamerican.com.

We hope you can join us for this informative and supportive conversation!

/0 Comments
,

RPM Careers Week is Almost Here!

Big news: RPM Careers Week is almost back! The National Apartment Association (NAA) hosts this nationwide celebration of our industry every April, and Royal American team members are absolutely invited to participate for a chance to win!

Every day April 20–24 has its own challenge theme. All you have to do is snap a photo or film a short video, add a caption, and submit your entry directly to NAA for a chance to win real prizes. It’s fun, it’s easy, and it’s a chance to show the world what working at Royal American looks like.

How to Participate

  • Pick your challenge day (or go for all five — more entries, more chances!).
  • Snap a photo or record a short video.
  • Write a caption that tells your story.
  • Submit your entry at: RPMCareersWeek.com/NAA

What to Post Each Day

 Leadership & Support Services — MONDAY | April 20

Shout out your leadership or support services team! Share a photo or video and tell us how they nurture your talents, build up the team, and serve both staff and community.

Prize: Lodging Travel Voucher — $550

Maintenance & Service Professionals — TUESDAY | April 21

Catch your favorite maintenance pros in action! Show them doing what they do best and tell us why they’re an MVP of your team.

Prize: Outdoor Gear Store Gift Card — $375

Apartment Onsite Teams Day — WEDNESDAY | April 22

This one’s for the onsite crew! Capture your team being awesome on the job and share what they mean to you and your property.

Prize: Team Outing — $750

Super Supplier Collaborator — THURSDAY | April 23

Give your go-to supplier collaborator their flowers! Tell us how they make your operation run smoother, your team’s day easier, or your residents happier.

Prize: Team Outing — $325

Why I Love My RPM Career — FRIDAY | April 24

End the week with the big one! Take a selfie at your property and share your RPM story — how you got here, why you love it, and what keeps you going.

Prize: Flight Travel Voucher — $525

 

You represent this industry every single day. RPM Careers Week is your chance to celebrate that! We’d love to see Royal American showing up strong in the submissions this year!

 

/0 Comments

Upcoming Town Hall: A Conversation with Contracting

Please make plans to join us tomorrow for our next Town Hall: A Conversation with Contracting, featuring Susan Haselden, at 10:00 AM CT / 11:00 AM ET.

This Town Hall will focus on Contracting processes and provide practical guidance to help teams better navigate contracts, vendor relationships, and project requests. Topics will include:

  • Who to contact for contracting support and regional coverage
  • How to manage contracts and handle vendor or billing issues
  • When to involve Contracting for construction projects and requests

This session is a great opportunity to gain clarity on Contracting procedures and ask questions that directly impact your day to day operations!

We hope you can join us for this informative and helpful conversation!

/0 Comments

Upcoming Town Hall: A Conversation About RealPage Financial Suite with Christina White

Please join us for our next Town Hall: A Conversation About RealPage Financial Suite, featuring Christina White, on Wednesday, February 25th at 2:00 PM CT / 3:00 PM ET.

This Town Hall will focus on practical, real-world guidance to help teams navigate and better utilize the RealPage Financial Suite. Topics may include:

  • Processing invoices efficiently

  • Creating and matching purchase orders (POs)

  • Storefront shopping best practices

  • Service contracts, including invoices and POs

  • Budget Variance Analysis (BVA)

  • Vendor management tips and insights

This session is a great opportunity to strengthen your understanding of financial workflows and ask questions that directly impact your day to day operations.

If you would like to submit questions ahead of time, please email them to training@royalamerican.com.

We hope you can join us for this informative and engaging conversation!

/0 Comments

Upcoming Town Hall: A Conversation with Corporate Maintenance

Please join us for our first RAU Town Hall of 2026 featuring our Corporate Maintenance Department on Wednesday, January 28th! This session is highly recommended for all site Maintenance employees and Community Managers.

This Town Hall will cover topics such as:

  • When repairing parts on HVAC is more cost effective and when replacing units is more cost effective
  • Communication
  • Staining and the difference in a moisture meter and a humidity reader as well as what you should be looking for
  • Shop organization
  • Leveling up on preventative maintenance

If you would like to submit questions ahead of this session, please email them to training@royalamerican.com. We hope you can join us tomorrow!

/0 Comments

Upcoming Town Hall: A Conversation with our Regional Vice Presidents

Join us for our final Town Hall of 2025, featuring our Regional Vice Presidents, tomorrow, Thursday, December 11th at 10:30 a.m. ET / 9:30 a.m. CT.

During this session, our RVPs will share:

• A recap of the highlights and accomplishments from 2025
• Defining key focus areas for 2026
• What’s on the horizon as we move into the new year

Don’t miss this opportunity to reflect on the progress we’ve made, learn what’s ahead, and hear directly from our RAM leaders!

/1 Comment