Holiday Food Drive

When we launched our canned food drive at the Corporate Office, our team rallied together with incredible enthusiasm, and our community partners at Cadence Bank joined forces to make it even bigger!

A huge shoutout to our dedicated Corporate Office employees who brought in donations throughout the drive, and to Alethea and the incredible team at Cadence Bank for their donation (pictured here)! From Thanksgiving through the holidays, both teams worked side by side, collecting a donation that made a real difference for families in our community.

We’re honored to work alongside such generous community partners who share our passion for giving back, and so proud of our own team for making this initiative a success!

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A Message for 2026

Dear Team,

As we prepare to turn the calendar to 2026, I find myself reflecting on the incredible journey we have shared over the past twelve months, and I am filled with a deep sense of appreciation for our hardworking team at Royal American. We have navigated challenges and embraced new processes, and I am incredibly proud of the foundation we have built together.

Looking ahead, we are turning a new page, and we’ve already started to build that groundwork. 2026 is about action. I am thrilled to introduce our theme for the upcoming year: Level Up.

This concept goes far beyond a simple slogan; it is a mindset that will guide everything we do. We are issuing a challenge to not just maintain our standards, but to raise them. We believe in a “ripple effect” of growth: When we elevate ourselves—our skills, our mindset, and our passion—we inevitably elevate those around us.

By leveling up our internal excellence, we create stronger, more cohesive teams. Stronger teams build safer, happier communities for our residents. And thriving communities are the ultimate achievement of our mission in multifamily housing.

In 2026, we will focus on four key pillars:

  • Leveling Up Our Work: Refining our operations to deliver excellence.
  • Leveling Up Our Teams: Supporting one another to foster collaboration.
  • Leveling Up Our Communities: Going beyond property management to true community engagement.
  • Leveling Up Ourselves: Committing to your personal and professional development.

None of this is possible without you. You are the heart of Royal American! As we step into this new year, I challenge you to find your “next level”—whether that means mastering a new skill, mentoring a colleague, or finding a new way to serve our residents.

Thank you for your commitment to not just Royal American, but the communities, residents, and clients we serve. Let’s make this our best year yet.

May 2026 bring you happiness, good health, and continued success.

 

Warm regards,

Kerri Toth, President Royal American Management

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Baytown Apartments Honored with Community Impact Award

We are proud to share that Baytown Apartments in Tampa, FL was awarded the Community Impact Award at the recent CREW Tampa Bay Awards Ceremony — a well-deserved recognition for a truly meaningful project.

During the event, attendees were shown a video highlighting the story behind Baytown Apartments, followed by a live vote to determine the award recipient. Baytown’s mission and impact resonated strongly with the audience, earning them this honor.

Baytown Apartments is a groundbreaking housing development that provides critically needed, affordable, safe, and inclusive housing for people with disabilities. With all 30 units fully occupied shortly after the March ribbon cutting, this community has already demonstrated the powerful and immediate need for developments like this. Baytown Apartments is setting a new benchmark for future affordable housing projects across Florida.

We are incredibly excited for the Baytown team and proud to see their work recognized. This award is a testament to the lasting impact thoughtful, purpose-driven housing can have on individuals and the broader community. Congratulations to everyone involved in bringing this important vision to life.

Photos courtesy of Crew Tampa Bay. View entire gallery at https://www.flickr.com/photos/149141629@N02/albums/72177720330415628/. 

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Celebrating Our First RAMP Maintenance Graduate: Jacquelyn Garabito

Royal American Management launched the Central Florida Rising Apartment Maintenance Professionals (RAMP) earlier this year. RAMP provides residents with free, hands-on training for property management roles. Jacquelyn Garabito enrolled and has now become the program’s first official graduate for RAMP Maintenance.

The RAMP Maintenance Track includes 195+ hours of online learning, job shadowing, hands-on instruction, and a paid internship. Jacquelyn was mentored by Francisco Santos, Regional Maintenance Specialist, RAM Orlando, and supported by the Willows onsite team during her internship.

She completed an employment-readiness session with Lori Agudo, Director of Training; a one-on-one Phase 4 Maintenance Training with Dave Kennedy, VP of Maintenance; and passed the online maintenance assessment. After fulfilling all program requirements, she earned her certificate of completion.

Just before finishing the program, Jacquelyn accepted a Porter position at her home community, Willows I & II in Kissimmee, FL—an ideal starting point as she works toward becoming a Maintenance Technician.

Congratulations to Jacquelyn Garabito, the first graduate of the RAMP Maintenance Program!

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New to Property Management? We’ve Got a Resource for You!

The Training Department has created a helpful new handout designed specifically for employees who are just getting started in property management. Inside, you’ll find an overview of key terms and important information to help you navigate the multifamily industry with confidence.

You’re encouraged to save a copy for quick reference. It’s also available anytime on the Training Page in RAM SharePoint, along with many other valuable training resources.

Visit https://royalamericanmanagement.sharepoint.com/sites/RoyalAmericanUniversity33 or DOWNLOAD HERE.

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RA Supports AAGO Foundation’s Thanks for Giving Luncheon

Royal American was proud to sponsor the AAGO Foundation’s Thanks for Giving Luncheon. This special event celebrates the incredible impact of the Foundation’s charity partners and the dedicated volunteers who support their missions year-round.

They also celebrated leadership transitions for 2025. While Kim is currently serving as the AAGO Foundation’s 2025 President and Lori Agudo is serving as Treasurer, both were officially installed for their upcoming roles—Kim as Immediate Past President and Lori as Vice President.

Several RAM employees attended in support of the Foundation, and we are grateful for their presence!

The AAGO Foundation proudly supports several charity partners, including:

We are grateful for the opportunity to support such meaningful work and look forward to another impactful year with the AAGO Foundation.

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Congratulations to Kim!

Our Executive Vice President, Kim Maggard, was inducted into the Florida Apartment Association Hall of Fame — a well-deserved honor recognizing her decades of leadership, dedication, and impact on our industry.

Kim received this recognition at the FAA Inspire Conference, making the moment even more special as so many Royal American team members were there to cheer her on. Her passion for serving our communities and strengthening organizations like FAA continues to elevate our company and the multifamily industry as a whole.

Please join us in congratulating Kim on this remarkable achievement! We are so proud to have her leading the way at Royal American.

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