Remembering Jennifer Duty

Jennifer Duty

 

It is with deep sadness that we share the passing of Jennifer Duty, Community Manager at Biltmore Place.

Jennifer was known for her kindness, warmth, and positivity. As someone who loved The Wizard of Oz, she truly embodied the spirit of “there’s no place like home”, creating a welcoming community where residents felt they belonged. We are deeply grateful for her dedication, friendship, and the lasting impact she made on our team and the community she served.

Our heartfelt sympathies are with Jennifer’s family, friends, team members, residents, and all who had the privilege of knowing her. May they find comfort in the love she shared, the memories she leaves behind, and the legacy of kindness that will never be forgotten.

We invite our team to share their favorite memories and messages in the comments as we celebrate Jennifer’s life and the sense of home she brought to so many.

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Empowering Women in Leadership: AAGO Women’s Leadership Summit Recap

A group of Royal American team members had the opportunity to attend this year’s AAGO Women’s Leadership Summit, an inspiring event focused on cultivating confidence, strengthening leadership, and supporting the women shaping the multifamily industry.

Throughout the day, attendees engaged in dynamic sessions that covered not only leadership development, but also the importance of whole-person wellness—including women’s health and maintaining balance in both personal and professional life. The conversations were impactful, empowering, and a meaningful reminder that strong leadership starts from within.

We are especially proud to share that our own SVP, Missy Dugas, took the stage as a speaker, contributing her insight and experience to help inspire others in the industry.

With so many Royal American women in attendance, the event also served as a valuable opportunity to connect, support one another, and continue building a strong network of leaders across our organization.

We’re grateful to everyone who participated and represented Royal American so well… your commitment to growth and leadership continues to make a lasting impact!

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RealPage Q&A Today!

 

Got a burning question about RealPage? Or maybe just a “how do I…?” moment you’ve been sitting on? Now is the time to get answers directly from the experts!

Join Deme and Christina today on Teams from 1:00 PM – 2:30 PM CT | 2:00 PM – 3:30 PM ET.

They have an “Ask Anything” Policy: Bring any RealPage questions you have. No matter how small or complex.

Don’t have a specific question? No problem. Join anyway to hear what others are asking; you might discover a shortcut or a feature you didn’t know existed!

See you soon!

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Happy Valentine’s Day!

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January Bites of Balance

 

Welcome to a new edition of Bites of Balance!

January often comes with a lot of “new year, new you” energy… but here’s your reminder: balance doesn’t require a full overhaul. Sometimes a fresh start is as simple as adding one fruit to your day or starting where you are, without pressure. That’s why this month’s snack features berries for a boost of antioxidants and fiber, plus yogurt for protein that helps keep you satisfied longer.

This month we’re keeping it easy with a quick breakfast or snack that feels like a treat and supports your body.

 

Show and Share for Prizes

Submit a photo of yourself preparing or enjoying this recipes to be entered into a raffle for $20 in Incentco Points.

Please email your photo(s) to Wellness@royalamerican.com

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Space Coast Apartment Association’s Galaxy Awards and Board Installation

We’re excited to share photos from the Space Coast Apartment Association’s Galaxy Awards and Board Installation! It was a wonderful evening celebrating leadership, service, and excellence across the industry.

A special congratulations to Lori Agudo, who was officially installed for her second term as President of the SCAA Board of Directors. Her continued leadership and dedication to the association and our industry are truly commendable.

We’re also incredibly proud of our team members who were nominated for Galaxy Awards this year. While they didn’t take home the top honors, being nominated is a significant achievement and a testament to their hard work, commitment, and impact:

  • Jeanne Odriscoll – Community Manager of the Year, Tropical Manor Apartments

  • Hugo Bello – Maintenance Supervisor of the Year, Tropical Manor Apartments

  • Ismael Nazario – Regional Manager of the Year

  • Promise in Brevard – Team Community of the Year

Congratulations to Lori and all of our nominees. Your dedication and passion continue to make us proud and inspire excellence throughout our communities.

*Photo credits to Studio 22 Production

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Deck the Door – 2025 Holiday Decorating Contest

Our first Chapman-Owned Deck the Door Contest brought incredible creativity and holiday spirit to communities across the portfolio!

A big thank you to every onsite team who shared photos of their residents’ beautifully decorated doors.

  • RAM Corporate selected 1st and 2nd place winners for each community:
    • 1st Place: $100 Amazon eGift Card
    • 2nd Place: $75 Amazon eGift Card
  • All 1st Place winners were entered into a Best of the Best contest, with the winner receiving a $100 DoorDash Gift Card.

 

Congratulations to our 2025 Overall Winner: Albert Lugo, Ridgeview Apartments

 

Take a moment to enjoy the winning creativity from all participating communities: 2025 Deck the Door.pptx

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