“In 1996, at the age of 27, I started working for Royal American Management, not fully grasping how this role would shape my career and personal growth for years to come.

My journey here started after working in the accounting department of a chain of convenience stores located in Panama City, FL — Sunshine Jr. stores. 

When I joined Royal American Management, the landscape was vastly different—way fewer sites, less technology, and everything was managed on paper.

I worked for Donna Brill at the time, and she trained me on Rent Manager software.  Before the internet and Microsoft era, we balanced accounts using a pegboard system, requiring a meticulous hands-on approach. Read more