Advancing access to quality housing and building stronger communities is at the heart of our mission. Throughout Black History Month, we will introduce nine Affordable Housing Heroes whose leadership expanded multifamily housing and homeownership opportunities nationwide.

Their work not only transformed housing policy but also expanded opportunity for generations of families.

Put your knowledge to the test when our Open Book Quiz launches Friday, February 27. You will have one day to answer all eight questions correctly to be entered into a drawing to win. Three winners will be announced Monday, March 2. 

At Royal American, we are fortunate to have employees with tenure extending 20 years and beyond. Their knowledge and expertise are pivotal in the success and growth of our company all the while staying tied to the deep roots it was founded on. It is our honor to interview these amazing employees and hear their stories.

Celebrating Your Milestones Questionnaire

What position did you start out in at Royal American?
Administrative Assistant – First Service Corporation
Tell us a little bit about your career journey with Royal American.
I started as an admin assistant and moved up to the Risk Management Assistant, then I transferred to Peoples First Insurance (PFI) as the Claims Manager, while with PFI I became a personal lines account manager and a few years ago I was promoted to Senior Account Manager.
Share a favorite memory from your time with Royal American.
My favorite memories are from back in the day when the employee appreciation would be at the Boardwalk Beach Resort and having such a great time meeting people that you would talk to often over the phone and finally meeting them face to face, that is still my fondest memories.
Share some of your interests and hobbies outside of Royal American.
I enjoy spending time with family and friends, shopping, dancing, and I have become great interested and enjoying Karaoke. I really enjoy my “me time” to take care of me and my self-care.
What advice would you give to someone just getting started?
Take pride in your work. If you make a mistake along the way, learn from that mistake. When I would make a mistake in my work, I made a note to self that would never happen again, so learn from your mistakes and never be afraid to ask questions when something is not clear or understood.

Thank you, Gloria, for sharing your story, and for your 25 years of service at People’s First Insurance. Help us congratulate Gloria in the comments!

This Black History Month, we celebrate history, culture, and the individuals whose contributions continue to inspire progress, growth, and positive change.

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