We’re thrilled to highlight our newest promotions at Royal American! Join us in congratulating Cindy Fonseca and Shannon Keusch on their well-deserved promotions.

Cindy began her career 8 years ago as a part-time leasing consultant. As her interest in the industry grew, she advanced to assistant manager and then community manager. In 2020, she joined Royal American Management as a community manager, determined to elevate her career in multifamily housing. Today, we’re excited to celebrate her latest achievement as she steps into her new role as Regional Manager!

Shannon joined our team as a Regional Manager earlier this year with an impressive 25 years of diverse property management experience, spanning from conventional, affordable, and military communities. We are proud of her dedication and hard work that has propelled her into a quick promotion! We know she will exceed our expectations in her new role as Regional Director.

We’re excited to see Cindy and Shannon continue to excel and drive our company toward even greater success!

At Royal American, we are fortunate enough to have employees with tenure extending 20 years and beyond. Their knowledge and expertise are pivotal in the success and growth of our company all the while staying tied to the deep roots it was founded on. It is our honor to interview these amazing employees and hear their stories. We are excited to share with you.

 This week’s milestone anniversary interview to share with you is with Judy Williams; Senior Vice President of Support Departments. Read more

Rising Apartment Management Professionals (RAMP) Graduation Ceremony

The Roberts, Orlando, FL;  April 4, 2024

As graduates, guests and staff entered the community room at The Roberts, the festive decorations, food, and music signaled a celebration: the graduation of five Orlando residents from the RAMP property management training program.

Royal American Management’s RAMP journey began in 2022 in the US Virgin Islands. Following this success, RAM offered a stateside class in Panama City, FL. Orlando’s class marks the third group to complete the comprehensive 210-hour tuition-free training, which includes online and live sessions, diversity overview, job shadowing, a paid internship, Pathway to Policy & Procedure Compliance Training, and job search readiness.

The RAMP Orlando graduation ceremony opened with a welcome address by Kimberly Maggard, Executive Vice President, who provided a brief history of the RAMP program and its benefits. Lori Agudo, Director of Training and Talent Development, highlighted the program’s phases and the graduates’ achievements. Serena Jones, Communications and Marketing Manager, Orlando Neighborhood Improvement Corporation, shared insights and reflections and congratulated the participants.  Graduation certificates were presented by Sonya Knight, RA’s ACE Chair and Director of Resident Services. Each graduate then shared personal stories of motivation, perseverance, and optimism for future employment.  The evening concluded with remarks from Missy Dugas, Senior Vice President of Operations, who emphasized RAM’s commitment to the graduates’ professional growth and employment opportunities.

The ceremony was a heartfelt celebration of hard work, dedication, and bright futures. Overall, five RAMP graduates are now successfully employed with RAM.  Stay tuned for our next RAMP Kickoff event in Miami, FL, on July 11, 2024!

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