Dana Collins is from Tuscaloosa, Alabama and came to Royal American in January of 2022. Dana’s hard work and kind heart fit in perfectly with the Royal American culture. Under her leadership Wind Meadow has never fallen below 97% or had a month of delinquency over 3%.
Cody the Maintenance Supervisor has been with Royal American since 2015. Cody goes above and beyond to try and save the company money while also providing top quality products.
Dana and Cody both surpass expectations while providing exceptional customer service to all their residents.
It is with great honor that the Atlanta Region nominates Lakewood II for the 2023 Property of the Year Nominee. This property maintained an average occupancy of 99.74% for the entire year of 2023. The delinquency was an impressive 0.20% and have increased NOI and Cash Flow from 2023. The have faired exceptionally on all inspections and audits. The property faced many challenges in 2023 including the loss of their beloved manager who loved this property and it’s resident for over 36 years. Even with the struggle of the manager battling cancer she came out with the best numbers in the region.
The Miami Region proudly presents Little Havana Apartments as the Property of the Year Nominee for Royal American 2023. Team members have created not only a wonderful place to work, but also a vibrant community for the residents to enjoy. Even though this community does not require resident services and activities, the management team ensures the residents are active and engaged within their neighborhood. Little Havana Apartments has also drawn the attention of the ownership group during asset tours which earned the team and site a special shout out from owners for all other managers to aspire.
The team regularly inspects the property, and the preventative maintenance is evident. A special thank you to the Team for your dedication to excellence and going that extra mile each and every day.
