Please join us in celebrating a well-deserved promotion! We are thrilled to announce that Sandee Johns has stepped into her new role as Regional Manager. Sandee brings over three decades of multi-housing industry experience to this position. She first joined the Royal American team in 2013 as a Community Manager in the Panama City area and has since excelled as both a Community Manager and Area Manager—most recently being the community manager over the Reserve at Kanapaha.

Outside of her incredible work on-site, Sandee is an avid traveler whose favorite way to see the world is by cruise ship. When she isn’t managing properties or setting sail, she loves spending quality time with her child and grandchild. Help us congratulate Sandee in the comments below on this exciting next chapter in her career!

Jennifer Duty

It is with deep sadness that we share the passing of Jennifer Duty, Community Manager at Biltmore Place.

Jennifer was known for her kindness, warmth, and positivity. As someone who loved The Wizard of Oz, she truly embodied the spirit of “there’s no place like home”, creating a welcoming community where residents felt they belonged. We are deeply grateful for her dedication, friendship, and the lasting impact she made on our team and the community she served.

Our heartfelt sympathies are with Jennifer’s family, friends, team members, residents, and all who had the privilege of knowing her. May they find comfort in the love she shared, the memories she leaves behind, and the legacy of kindness that will never be forgotten.

We invite our team to share their favorite memories and messages in the comments as we celebrate Jennifer’s life and the sense of home she brought to so many.

Please join us on Wednesday, July 29th for a training on Copilot AI Training at 3:00 pm CT/ 4:00 pm ET. Learn how Microsoft Copilot can help you work smarter and more efficiently. This session will cover why Copilot is a valuable workplace tool, when and how to use it effectively, and include a live demonstration showcasing practical ways to apply AI to everyday tasks. We look forward to this informative session!

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