Date:  Wednesday 4/24

Time: 10:00AM-11:30AM CT | 11:00AM -12:30AM ET

Guests: IT Department – Mike Correll VP of IT

This will be an open forum to discuss common security threats, IT issues you may experience, when and how to report computer issues, and Mike will answer any questions that come through this session. Employees will also be given the opportunity to submit questions in advance.

 

We are thrilled to announce the introduction of our new Volunteer Time Off (VTO) policy, which reflects our commitment to giving back to our communities and supporting causes that matter to us as individuals and as a company.

At Royal American, we understand the importance of contributing to the greater good beyond our daily work responsibilities.  We recognize that many of you are passionate about various charitable organizations, community initiatives and volunteer opportunities.  Therefore, we are excited to offer this new policy to empower you to make a difference and engage in meaningful volunteer work during regular business hours.

 

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Did you know that Royal American is part of the ProXtra program at The Home Depot? Use our Pro number when shopping at The Home Depot to save on purchases! Pros get lower-than-shelf pricing on thousands of popular, trade-specific items. Savings are automatically applied at checkout—no waiting for price quotes or promotion codes and no minimum transaction quantities! The more this number is used, the more everyone saves!

 

If you shop at The Home Depot for emergency supplies or something that you can’t order from HD Supply, or any of our catalog partners, you can get lower than shelf pricing on items when you are at the checkout!

The best thing is you can use the discount on your own PERSONAL purchases! Just type in the number!

 

Instructions:

At the checkout, when they ask you for your ProXtra number, just type in the Panama City corporate office phone number (without the dashes: 8507698981) and the savings will be applied to your purchase!  Some items will have a larger discount then others.

 

Attention all on-site maintenance teams, check your email for the Teams Invite! For more information or questions, please reach out to dave.kennedy@royalamerican.com

 

MARK YOUR CALENDAR FOR  MARCH 13TH AT 2PM EST.

Dave Kennedy and Nic Price will be hosting a brand new podcast called Maintenance Mastery! Check your email for a teams invitation to join in!

Exciting news from the Training Department! We have made some changes to our Management Training Program which is currently required for newly hired/ promoted Assistant Community Managers and Community Managers. The Management Training Program is now known as Pathway to Policy & Procedure Compliance. This change was made in an effort to continue to promote other site level positions to participate in modules that are relevant to them.

 

Here are some important details:

  • Our RAU Training Intranet has an interactive calendar that will allow you to see what courses are being offered, course description, and target audience. You have the ability to add the course to your Outlook calendar or join the session live if it is occurring at that time. Please reference calendar and available resources here: https://royalamericanmanagement.sharepoint.com/sites/RoyalAmericanUniversity33
  • As a reminder, you can submit questions and request training through our RAU Training Intranet.
  • Some of the modules will be offered “live” and some modules will be recorded and assigned in Grace Hill. This will allow for a manager to take some of the course work at a time that is convenient for them versus having to be available for a live session. The live sessions will be hosted on Tuesdays and Thursdays. Please review attached schedule.
  • There are new modules that will be added throughout the year: Human Trafficking Awareness (general knowledge and open to all – 1/31), Technical Proficiency (computer basics course – 2/07). Modules currently being created: Kingsley Secret Shop Training, Crisis Management (in conjunction with Risk Mgt. and Maintenance Depts), Time Management and Organization. Details forthcoming on all new modules.
  • Training surveys will now be assigned in Grace Hill not Survey Monkey. An employee will not receive credit for program completion until the survey is completed in GH. Survey feedback helps us to continue to shape the program and offer the coursework our employees need. The survey has four required questions and one optional question.
  • With each class we do activities such as poll questions, ice breakers, wordcloud, etc. This year we will be issuing a challenge to our students to participate in a card game called “Better than Yesterday”. This game has positive message cards that inspire an individual to be a better person than they were yesterday. We are all about positivity and inspiration in the Training Department and our employees have enjoyed these types of activities in the past! You will be issued a positive challenge during each session and for each person that participates they are entered into a drawing for a prize.

 

We look forward to being a part of your learning journey this year!