Today we are shining a light on some of our employees who love their RPM Career! These individuals were selected by their Regional Vice President. Read more
Get ready to celebrate RPM Careers Week! This week is all about honoring the incredible professionals in the residential property management industry. From our dedicated onsite teams to our skilled maintenance/service pros, we’re celebrating every aspect of RPM excellence. We’re excited to introduce two new categories for 2024: Supplier Collaborators and Leadership/Support Services. It’s time to recognize and appreciate everyone who contributes to making RPM careers shine. Follow the Dispatch daily to follow along throughout the week or head over to our social media accounts:
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We would like to take the time to recognize a few new faces as well as a few well deserved promotions!
Congratulations on Your Promotion Kim Maggard, Executive Vice President
With unparalleled dedication and a relentless pursuit of excellence, Kimberly has been an invaluable asset to our company for 20 years. Her strategic vision, unwavering commitment, and exceptional leadership have consistently driven our organization forward. As EVP, Kimberly will oversee all Royal American Management’s operations and support departments. She will play a pivotal role in shaping our future direction and driving sustainable growth.
Congratulations on Your Promotion Missy Dugas, Senior Vice President of Operations
Throughout Missy’s tenure with us, she has demonstrated exceptional operational acumen, a keen understanding of market dynamics, and a passion for innovation. Her ability to streamline processes, optimize efficiency, and deliver results has been instrumental in our success. In her new role as SVP of Operations, Missy will lead our operations team, to include four (4) RVP’s, as well as implement operational strategies with precision and foresight.
Congratulations on Your Promotion Judy Williams, Senior Vice President of Support Services
Judy’s unwavering commitment is to provide unparalleled support services and nurturing strong relationships with our customers and partners. Her deep understanding of resident and client’s needs, coupled with her relentless pursuit of excellence, has set a benchmark for service excellence within our company. As SVP of Support Services, Judy will continue to elevate our standards of customer care and support through leading the following Royal American Management support departments: Maintenance, Training, RealPage Systems Support, Affordable Compliance Programs, Marketing, Vendor Credentialing and Contracting.
Today, March 27th, marks the first anniversary of our Panama City RAMP graduates!
In 2022, these ambitious residents joined Rising Apartment Management Professionals (RAMP), RAM’s tuition-free property management training program. The program’s unique blend of virtual instruction, classroom learning, and on-the-job training through paid internships has proven to be a recipe for success. As we celebrate this milestone, we recognize the hard work and dedication of our graduates. Their achievements reflect not only their commitment but also the supportive environment of RAM corporate and our on-site teams. Looking ahead, we’re committed to continue supporting our RAMP graduates in their career paths and we eagerly anticipate their future contributions to the industry.
Three of our Panama City graduates have obtained full-time employment with Royal American Management. Congratulations to
- Yeismarie Muriel-Rivera, Leasing Consultant, The Park at Massalina
- Teundra Bell, Assistant Community Manager, Sand Dunes Apartments
- Sara Silvia, Service Contract Administrator, RAM Corporate
We would like to take the time to recognize a few new faces as well as a few well deserved promotions!
“My career at Royal American began in 1998 when I joined First Service Corporation (FSC) as a Payroll Administrator. By 2000, I transitioned to Royal American Management, taking on the role of Administrative Assistant. Demonstrating a commitment to growth and a robust work ethic, I advanced to Regional Manager in 2011, and just two years later, I was promoted to Regional Vice President. Most recently, I have embraced the challenge of serving as Senior VP of Support Services, marking a significant evolution in my career with the company. Read more
Dear Team,
It is with mixed emotions that we announce the retirement of Denise Ost, our esteemed Executive Vice President, effective March 1, 2024. Denise has been an integral part of our organization for 35+ years, and her contributions have been invaluable in shaping our company’s success.
While we are sad to see Denise leave, we are also filled with gratitude for the significant impact she had on our company and team members. We are confident that Denise has laid a strong foundation for continued success in our organization.
With that said, it brings me great pleasure to share with you the exciting news of these well-deserved advancements for some of our most dedicated long-term employees.
Effective immediately, I am thrilled to announce the following promotions:
- Executive Vice President (EVP): Kimberly Maggard
With unparalleled dedication and a relentless pursuit of excellence, Kimberly has been an invaluable asset to our company for 20 years. Her strategic vision, unwavering commitment, and exceptional leadership have consistently driven our organization forward. As EVP, Kimberly will oversee all Royal American Management’s operations and support departments. She will play a pivotal role in shaping our future direction and driving sustainable growth. - Senior Vice President of Operations (SVP): Melissa Dugas (Missy)
Throughout Missy’s tenure with us, she has demonstrated exceptional operational acumen, a keen understanding of market dynamics, and a passion for innovation. Her ability to streamline processes, optimize efficiency, and deliver results has been instrumental in our success. In her new role as SVP of Operations, Missy will lead our operations team, to include four (4) RVP’s, as well as implement operational strategies with precision and foresight. - Senior Vice President of Support Services (SVP): Judy Williams
Judy’s unwavering commitment is to provide unparalleled support services and nurturing strong relationships with our customers and partners. Her deep understanding of resident and client’s needs, coupled with her relentless pursuit of excellence, has set a benchmark for service excellence within our company. As SVP of Support Services, Judy will continue to elevate our standards of customer care and support through leading the following Royal American Management support departments: Maintenance, Training, RealPage Systems Support, Affordable Compliance Programs, Marketing, Vendor Credentialing and Contracting.
These promotions not only recognize the outstanding contributions of the individuals but also underscore our commitment to fostering talent and promoting from within. I have every confidence that Kimberly, Missy, and Judy will excel in their roles, driving our company to new heights of success.
Sincerely,
Kerri Toth, President