With much excitement and enthusiasm we announce the winner of Property of the Year; Little Havana in Miami, Florida! They were presented with this honor in Panama City last Wednesday. Community Manager, Doris Arnez, with emotions ranging from stunned to elated gracefully accepted the award on behalf of her team. Congratulations Little Havana! Read more
At Royal American, we are fortunate enough to have employees with tenure extending 20 years and beyond. Their knowledge and expertise are pivotal in the success and growth of our company all the while staying tied to the deep roots it was founded on. It is our honor to interview these amazing employees and hear their stories. We are excited to share with you.
This week’s milestone anniversary interview to share with you is with Jeni Anderson; Director of Human Resources
It is with great pride that the Orlando Region nominates Country Walk for the 2023 Property of the Year Nominee. This property maintained an average occupancy of 99.7%, with an average delinquency of less than 1%. They had an outstanding NOI growth of 78%. This community is in a very rural location and they do not have a lot of luxuries that some markets offer. The manager and teams’ commitment to this community is reflected in the amazing performance this property had in 2023.
Dana Collins is from Tuscaloosa, Alabama and came to Royal American in January of 2022. Dana’s hard work and kind heart fit in perfectly with the Royal American culture. Under her leadership Wind Meadow has never fallen below 97% or had a month of delinquency over 3%.
Cody the Maintenance Supervisor has been with Royal American since 2015. Cody goes above and beyond to try and save the company money while also providing top quality products.
Dana and Cody both surpass expectations while providing exceptional customer service to all their residents.
It is with great honor that the Atlanta Region nominates Lakewood II for the 2023 Property of the Year Nominee. This property maintained an average occupancy of 99.74% for the entire year of 2023. The delinquency was an impressive 0.20% and have increased NOI and Cash Flow from 2023. The have faired exceptionally on all inspections and audits. The property faced many challenges in 2023 including the loss of their beloved manager who loved this property and it’s resident for over 36 years. Even with the struggle of the manager battling cancer she came out with the best numbers in the region.
The Miami Region proudly presents Little Havana Apartments as the Property of the Year Nominee for Royal American 2023. Team members have created not only a wonderful place to work, but also a vibrant community for the residents to enjoy. Even though this community does not require resident services and activities, the management team ensures the residents are active and engaged within their neighborhood. Little Havana Apartments has also drawn the attention of the ownership group during asset tours which earned the team and site a special shout out from owners for all other managers to aspire.
The team regularly inspects the property, and the preventative maintenance is evident. A special thank you to the Team for your dedication to excellence and going that extra mile each and every day.
On April 10, 2023, The Orlando Region celebrated the 2023 Annual Achievement at the George M. Steinbrenner Field; spring home field for the New York Yankees in Tampa, FL. We are very proud of the accomplishments of our amazing teams and excited to see all the achievements yet to come!
Thank you for your hard work, commitment to providing excellent property management to our residents and for always demonstrating our company’s values each day. Congratulations to our 2023 award recipients!! Read more