My career journey began 7/9/1990 as the assistant manager at College Arms.
I started with no experience at all in property management, and really didn’t have a clue what it was. Carolyn Whitehead trained me, and I believe she had a plan in place when she hired me. 1998 she decided to retire and informed me I was going to be the manager. She knew I could do it and she was right. Read more
“In 1996, at the age of 27, I started working for Royal American Management, not fully grasping how this role would shape my career and personal growth for years to come.
My journey here started after working in the accounting department of a chain of convenience stores located in Panama City, FL — Sunshine Jr. stores.
When I joined Royal American Management, the landscape was vastly different—way fewer sites, less technology, and everything was managed on paper.
I worked for Donna Brill at the time, and she trained me on Rent Manager software. Before the internet and Microsoft era, we balanced accounts using a pegboard system, requiring a meticulous hands-on approach. Read more
“My career at Royal American began in 1998 when I joined First Service Corporation (FSC) as a Payroll Administrator. By 2000, I transitioned to Royal American Management, taking on the role of Administrative Assistant. Demonstrating a commitment to growth and a robust work ethic, I advanced to Regional Manager in 2011, and just two years later, I was promoted to Regional Vice President. Most recently, I have embraced the challenge of serving as Senior VP of Support Services, marking a significant evolution in my career with the company. Read more
“In honor of Women’s History Month, I’m proud to reflect on my journey with Royal American Management. I joined RAM with the hopes of improving the lives of residents in our community through educational opportunities. Lakeside Towers partnered with the local adult community center to bring English for Speakers of Other Languages (ESOL) classes of different levels and at different times of the day to our Hispanic residents with the desire to find a better paying job or climb the ladder of success at the place they were working. The program then expanded to provide citizenship preparation courses along with the cooperation of the local immigration office which provided staff visits to help with the application process.
The Miami-Dade library also got involved in our on-site program along the way with weekly visits by the mobile unit, guest speakers and lately, techno bus with all music and electronic material onboard for residents to receive instruction by a technology teacher who rides in the bus. Children and their families have been able to be tutored after school by high school volunteer students working in their required graduation hours and other adult volunteers.
It’s definitely a win-win for everyone in our community.
This holistic approach to community development, combining education, social engagement, and local partnerships, has truly been a gift to everyone involved.”
“My journey at Royal American began in May 2023, starting as a Payroll Technician. Seeking to expand my knowledge and experience new challenges, I moved to the Human Resources Department in 2006.
During my time in HR, I progressed through various roles, including HR Assistant, HR Manager, and Employee Relations Manager, culminating in my promotion to Director of Human Resources in 2021.
Throughout my years at Royal American, despite facing numerous challenges, the exceptional female leadership has been a constant source of inspiration. These leaders have not only been instrumental in shaping the organization but have also provided me with mentorship, enabling me to thrive in every position I’ve held over my 20-year tenure.
I am honored to lead a team of outstanding HR professionals and I am excited about what the next 20 years will bring.“
Kudos to the Champions of the Black History Month Trivia Challenge
Team BBS: The Bold, Beautiful Sirens! Also known as Client Relations 😊
(Pictured left to right: Britany Ost, Shontia Brown, and Brandie Keen)
Team BBS triumphed with their impeccable history knowledge, securing a $200 Outback Gift Card!
Thank you to all of the teams that entered.
“I started at Black Insurance Agency May 18, 1980 as an account manager. The agency was later purchased by Peoples First Community Bank and I continued my employment with them. The agency name was changed to Peoples First Insurance Services, LLC sometime later. This May, I will be with the company 44 years. Over the years I have worked mostly in the commercial lines unit in many compacities. Currently I am in the role of commercial lines processor doing underwriting review for commercial insurance policies. Read more