Policy Reminders: Marketing

Need Graphics? Let Marketing Handle It!

We know how important it is to have eye-catching, professional marketing materials for your property, but please remember that sites should not create graphics in Canva or other design platforms. To maintain brand consistency and quality, all marketing materials should be created by our Marketing team.

We’re here to help! Whether you need flyers, social media graphics, or other materials, simply reach out, and we’ll ensure you get what you need. You can visit RoyalAmericanMarketing.com to submit requests and explore available resources.

Also, a quick reminder about online reviews: site teams are welcome to respond to positive reviews to thank residents for their feedback. However, the Marketing team will handle negative reviews to ensure a consistent and professional response.

Lastly, sites are not permitted to create their own social media accounts. Each property has an official Facebook page managed by our Marketing team, and all social media access must go through SOCi, our online social media and reputation management platform.

Let’s work together to keep our branding strong and consistent! If you have any questions, don’t hesitate to contact the Marketing team.

See the full policy HERE.

Stay tuned for upcoming posts in this series as we continue to highlight important policies and procedures at Royal American!