As part of Hispanic Heritage Month, we are highlighting the stories of employees who have visited their home or native country, sharing the culture, traditions, and memories that make those places so meaningful. These reflections remind us of the strength and beauty within our RAM family and the communities we represent.
Our next spotlight features Johanna Borrego, Regional Director out of our Miami office.
- Country Visited: Puerto Rico
- Photo Location: The streets of El Viejo San Juan, Puerto Rico
Johanna shared a heartfelt reflection about her most recent trip back to Puerto Rico:
“This trip back to Puerto Rico was special because we were there to celebrate the wedding of my nephew. It had been many years since we were all together on the island, and getting to spend some quality time together as a family was amazing. Going back to Puerto Rico always fills my heart with such joy.”
Her reflection reminds us of the power of family, tradition, and the joy that comes from reconnecting with our roots. Thank you, Johanna, for sharing your story and helping us celebrate Hispanic Heritage Month at RAM with such a meaningful memory.
Together, we honor the beauty, strength, and contributions of Hispanic and Latino communities within our RAM family.
As the holiday season is fast approaching, now is the perfect time to plan some extra rest and relaxation. All full-time employees receive 2 floating holidays each year, and they expire at the end of the year, so don’t let them go unused!
Use these days to extend a long weekend, enjoy time with loved ones, or simply take a well-deserved break.
Make sure to schedule your floating holidays before the year ends and give yourself the gift of extra time off!
Royal American Management is pleased to announce an upcoming RealPage training session on Resident Billing and Vacant Cost Recovery. This training is required for all Assistant Community Managers, Community Managers, and Regional Managers.
Two sessions will be offered, but team members only need to attend one. The first session will be held on Friday, September 26, from 11:00 a.m. to 1:00 p.m. Eastern, and the second will take place on Thursday, October 2, from 2:00 p.m. to 4:00 p.m. Eastern.
The training will be conducted virtually through Zoom. All participants must complete the RealPage attendee registration form prior to joining, as registration is required for attendance purposes. You may register in advance by following this link.
During the course, attendees will receive an in-depth introduction to the Utility Management website. Key topics will include how to approve or reject a Prebill, the responsibilities of designated approvers, and an overview of final bills and monthly reporting. In addition, the training will cover the Vacant Cost Recovery tool and explain how it can be used to help control utility usage for residents who are in violation of their lease.
We are excited for all required attendees to take advantage of this valuable opportunity to strengthen their knowledge and skills.
