Congratulations Brandi Cole!

BrandiWe would like to extend our sincerest congratulations to Brandi Cole, the Community Manager of San Jose Apartments, for her recent acquisition of her CAM designation through our local apartment association, The Apartment Association of Greater Orlando.

 

The Certified Apartment Manager (CAM) designation, which is offered by the National Apartment Association and it’s affiliates, assist Community Managers with their financial management skills, ability to report financial performance, increase the community’s Net Operating Income and improve management of on-site staff.  The CAM designation requires the below nine courses to be completed within a twelve month period totaling over 56 hours of material:

  • Management of Residential Issues
  • Legal Responsibilities
  • Human Resource Management
  • Fair Housing
  • Marketing
  • Property Maintenance for Managers
  • Risk Management
  • Financial Management
  • Research, Analysis and Evaluation

In addition to successfully completing the above coursework you must have worked in the apartment industry for at least 12 months and pass a comprehensive four hour 190 question exam in order to obtain the CAM designation. Acquiring your CAM designation is no easy task!

As you can see, this achievement takes many hours of dedication and hard work. We applaud Brandi on her designation and her desire to further her knowledge in the apartment industry. Congratulations Brandi!!

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RAM Corporate Tax Credit Compliance Team Meeting

ComplianceGroupShotThe RAM Compliance division held a team meeting on June 25th and 26th at the Panama City Corporate office.  The entire team including Wendi LeMense, Sonya Knight, Nikki Winecoff, Nadine Jean-Noel, Denise Medina, Eric Sangster, Kelsey Brites and the two newest RAM Specialists, Barbara Loughner and Yasi Otero, met for OneSite and Tax Credit Compliance training and some good old fashioned team building.   Barbara, previously the manager at Magnolia Pointe Apartments in Panama City, FL is now a Compliance and OneSite Specialist, devoting half of her time to the Compliance Division and the other half assisting in the OneSite Division.   We are happy to have her assistance.   Yasi comes to us from Seminole Ridge Apartments in Orlando, FL where she worked as a Leasing Agent.  She has a great deal of knowledge with Tax Credit Compliance and has hit the ground running.  She is assisting Eric in the Orlando office and he is very happy to have her and so are we.   It was a great opportunity to introduce Barbara and Yasi to the division and to give them some insight into just how everything works in our department.

Being spread out from Miami to Orlando to Charlotte, NC, we rarely have an opportunity to have the entire group together so we all enjoyed this opportunity to spend time together and train on OneSite and a variety of compliance topics and issues.   As you are probably aware, maintaining compliance for our extensive portfolio of apartment communities, each with its own unique layered funding and regulation requirements, is not an easy task.  There are many gray areas and each community has its own set of requirements.  Nothing in this business is uniform.  Fortunately, our Compliance Specialists are top notch and they have an excellent understanding of what is required to maintain compliance.  They also provide outstanding support to the site staff and are here to assist them in any way possible.

Of course our team meeting wasn’t all work.  We had a great time taking a sunset sailboat cruise, visiting our beautiful beaches and sampling the local fare eating at Spinnaker Beach Club, J. Michaels and Schooners.  We all enjoyed our time together and everyone went home re-energized  with a better understanding of OneSite and how it relates to  Compliance, as well as how we can continue to support the on-site staff and assure that our communities stay in compliance.

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RAM Regional Manager Meeting Recap!

RM10 (2)February 12, 2014 – Regional Manager Meeting – Panama City Corporate Office

“Shoot for the moon!  Even if you miss, you’ll land among the stars!”  Les Brown

On Wednesday, February 12th a Regional Manager Meeting was held in the Panama City Corporate office.  All regionals were in attendance as well as Regional Vice Presidents.  They all arrived safe and sound Tuesday evening, despite weather issues, delayed flights and lost luggage!  The joys of traveling – but these “stars” arrived with smiles on their faces and eager to work and play with their fellow RA comrades!

The meeting opened with a welcome from Kerri Toth and Denise Ost, followed by a discussion on miscellaneous topics.

Then came the “fun”, a team building game called “Saving Joey!”  Everyone was divided into groups of two and each group was given a small clear plastic cup placed upside down with a gummy Life Saver under the cup.  A gummy worm was lying across the cup, along with a swizzle stick and two paperclips.  The cup represented the capsized boat, the life saver was the life jacket, the swizzed stick was the oar and last but not least the worm was Joey!  Joey’s boat had capsized in the rough seas and his life jacket was trapped underneath his boat.  His oar was his only means of movement to get back to land safe and sound, but it had fallen into the rough waters!  Joey now sat perched on top of the capsized boat and he needed help.  It was up to the teams to flip his boat over and get him back inside with his life jacket ON him and his oar lying across the top of the boat.

Sounds easy right?  Well here is the catch! Read more

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Denise Ost, Vice President of Operations, Celebrates over 30 years with RA Management

It is our pleasure to celebrate the voyage of Denise Ost throughout Royal American over the past 32 years. We were honored to have the opportunity to learn her story and we are very excited to share it with you. Buckle your seatbelts and get ready for an interesting read.

Denise Ost began working for Royal American in 1980 as a Property Manager during the construction of Palmetto Apartments, a HUD property in Tallahassee. There she worked on the lease up of Palmetto from the office of Mission Hills Apartments, another HUD property managed by Royal American. Five years later, once the property was in good standing, Denise made use of her talents at a smaller management company. That same year, she moved back to Panama City, where she was born and raised. Denise spread her wings and ventured outside of management to work for Nerving Travel Agency for 5 years as well as working in the Insurance world with her brother. She then spent 6 months as a stay at home mom. Read more

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RAM Regional Manager Meeting 2012

You may have seen a few familiar faces in the Panama City corporate office recently. This year’s Regional Manager Meeting was held July 11th and 12th and  all regional’s and assistant regional’s were in attendance as well as Kim Hackett and Denise Ost.

Traveling from many different locations, they all arrived in PC on Wednesday the 11th and jumped into action, right after receiving a welcome gift of course. To keep the energy high, each regional’s chair had a balloon tied to it that contained a number.  Throughout the day balloons at random were popped and various prizes were given out based on the numbers they held.

It was not all fun and games however. The agenda was jam packed with various topics such as budget planning, financial worksheets, minor policy adjustments, property inspections and more. Read more

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Tee It Up at Nature Walk

Nature Walk Golf Club is proud to announce the Tee it Up Program

Get back to nature by indulging in the serene atmosphere and the relaxing scenery at Nature Walk Golf Club. Enjoy the convenience of a fully stocked pro-shop and the friendly atmosphere of the Lost Ball Cafe’. The only thing better than relaxing at Nature Walk Golf Club is playing 4 complimentary rounds of golf on us. Yes, that’s right, by participating in the Tee it up Program, you can play 4 complimentary rounds of golf for 4 consecutive weeks at Nature Walk Golf Club. Read more

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Royal American Management is Branching into South Carolina

Press Release

 

A CHANGE IS IN THE AIR AT LANDAU APARTMENTS.

 

Clinton, South Carolina: California-based Turtlerock Landau, LLC, a private real estate investment and development company, announces the recent acquisition of Landau Apartments; an 80-unit multi-family community located in Clinton, SC. Turtlerock assumed ownership of the apartment Read more

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