We’re excited to announce the promotion of Chaundra Wilson to Regional Manager at Royal American!

Chaundra brings 17 years of multifamily industry experience, with an impressive 14 of those years spent contributing to our success here at Royal American. Her journey has been marked by excellence, particularly during her time as the community manager at Pine Meadow, where her hard work earned her numerous awards and recognition.

Chaundra’s dedication extends beyond her site management—she has also been a mentor to others, helping them grow and thrive in their roles. Her leadership, passion, and commitment to excellence make her the perfect fit for this new challenge.

Please join us in congratulating Chaundra on her well-deserved promotion! We look forward to seeing the continued positive impact she will make as a Regional Manager.

Help us celebrate Chaundra’s achievements in the comments!

 

It is with deep sadness that we announce the passing of Michael Ferrino, our Maintenance Supervisor at Silver Creek Apartments. Michael was with us for four years, during which time he became an invaluable member of our team and a cherished friend to many.

Michael’s commitment to his work was matched only by the kindness and generosity he extended to everyone around him. His supervisor, Renae, shared these heartfelt words: “Michael Ferrino was not just a Maintenance Supervisor at Silver Creek, he was known to his coworkers and residents as a friend, son, brother, uncle, or father figure. Mike was always helping everyone. His one fault? Never being able to say no or stop working. He will be greatly missed but never forgotten.”

Michael’s unwavering dedication and his warm, helpful nature made a lasting impact on everyone he encountered. His willingness to go above and beyond in his work, and his constant readiness to lend a hand, are qualities that we will always remember and cherish.

As we reflect on Michael’s contributions to Royal American, we extend our deepest sympathies to his family, friends, and all who were fortunate enough to know him. His memory will live on in the many lives he touched, and he will forever hold a special place in our hearts.

We invite our team to share their memories and thoughts in the comments as we honor Michael’s legacy.

 

Join us in celebrating the 2024 recipients of our Leadership Education Scholarship Award! We had the pleasure of honoring these outstanding individuals in person and presenting their scholarship checks at special luncheons. Each of the three recipients will receive $2,000.00 each year of the two-year scholarship.

 

Meet Our 2024 Scholarship Recipients

Earick Williams III

Earick is the son of Earick Williams, Jr., Maintenance Supervisor at Arborside Preserve in Starke, FL. Earick is enrolled in Jackson State University and will major in Biology with a goal of being a Pharmacist. He will play football as well. He is a first generation college student.

Janiece King

Janiece is the daughter of Shana King, Regional Manager. Janiece is enrolled at Jersey College and will be studying nursing.

Courtney Young

Courtney is the daughter of Tracye Tyson, Regional Manager. Courtney is enrolled at Bethune Cookman University and will be majoring in Biology with a career goal of becoming an OB/GYN.

 

We were honored to present our recipients with their scholarships and celebrate their accomplishments. Congratulations to Earick, Janiece, and Courtney!

 

 

We’re ecstatic to highlight our newest promotion at Royal American! Join us in congratulating Macee Penny on her well-deserved promotion to Regional Manager!

Macee began her journey in the Florida multifamily housing industry in Jacksonville, FL, as a leasing consultant. Over nine years, she progressed through various roles including assistant manager, community manager, and area manager, specializing in both market rate and tax credit communities. Macee is now ready to tackle the role of Regional Manager!
We’re excited to see Macee continue to grow and positively contribute to our company. Help us congratulate her in the comments!

 

Congratulations to RAM on the latest NAHMA announcement! RAM placed 14 on the Top 100 Affordable Management Companies list!

 

At Royal American, we are fortunate enough to have employees with tenure extending 20 years and beyond. Their knowledge and expertise are pivotal in the success and growth of our company all the while staying tied to the deep roots it was founded on. It is our honor to interview these amazing employees and hear their stories. We are excited to share with you.

 

This week’s milestone anniversary interview to share with you is with Kerri Toth; RAM President.

 

What position did you start out in at Royal American?
Regional Manager in 1997 -left company and returned in 1999 as VP of Conventional Division
Tell us a little bit about your career journey with Royal American.
Assumed President position at the end of 2008
Share a favorite memory from your time with Royal American.
There are really too many to choose from and I do not know how to narrow it down. While working for RAM I received my Certified Property Manager (CPM) designation in 2004 and finished my bachelor’s degree in 2008. A fond memory was: Reuniting with all the RAM PC corporate employees after the hurricane Michael and learning everyone was OK. Then setting up a makeshift workspace at the Boardwalk and gaining a better understanding for and appreciation for one another as we worked through hard times together. This time also included a great level of care and support from RAM employees outside of PC. Tough situation but greatly improved comradery in the company.
Share some of your interests and hobbies outside of Royal American.
I love spending time with my grown children in Denver. I enjoy traveling, hiking, the beach, boating, and my newest hobby-bird watching (showing my age-ha! ha!).
What advice would you give to someone just getting started?
Work hard, keep learning new skills, be flexible, keep a positive attitude even in the face of adversity, maintain a healthy work-life balance, take good care of yourself- work out, eat well, and get proper rest, find a mentor to help you stay on track with your goals, and most of all – do not take things personally and understand we all make mistakes -it is ok, just use it as a learning experience. These things along with being patient and kind to others will help your career flourish.

 

Thank you, Kerri,  for your unwavering dedication to Royal American over the past 25 years. We invite you to help us celebrate her 25 years in the comments! Thank you for sharing with us, Kerri!

Help us recognize the Riverside Apartments’ team in Miami!

While the standard is a 28-day notice of official inspection for the new NSPIRE inspections conducted through HUD, this team only received a 24-hour notice due to a communication error from HUD. The dedicated maintenance team’s hard work and adherence to protocol paid off. Thanks to their thorough pre-inspection process and continuous monthly efforts, Riverside achieved an outstanding score of 96!

We are proud of this teams’ commitment and excellence. Keep up the great work!