Reminder: Don’t let your Royal Rewards points go to waste! Some points may expire at the end of this year.
If you’ve never logged in or aren’t sure how to check your balance, we can help get you set up. Royal Rewards, powered by Incentco, is our way of recognizing and celebrating our team members with points for birthdays, anniversaries, holiday bonuses, and more.
You can redeem points for gift cards to your favorite restaurants and stores, or save them up for larger experiences like airline tickets or adventures.
Here is a refresher:
Q & A
Q: Where do I log in?
A: We have linked the URL on the new SharePoint home page at the bottom of the page. https://royalamericanmanagement.sharepoint.com/sites/RA-SHAREPOINT-HUB
Q: When do I get points?
A: We give out points for birthdays, work anniversaries, and holidays.
Q: How much are the points worth?
A: Points are worth approximately 2.5 cents apiece. For example, 1,000 points is worth $25.
Q: Do points expire?
A: They do expire, but you have until the end of the following year before they expire. Points awarded in 2024 will expire December 31, 2025.
Q: I tried to redeem my points for a gift card, but it says I do not have enough points. Can I not redeem it there?
A: Some stores have higher minimums than others, so you may not be able to redeem at all stores until you accumulate more points. There are stores with $10 minimums, which is the least amount you can redeem at a time.
Q: Some stores’ points are worth less. Why is that?
A: Some stores, like Amazon, charge an activation fee. This fee is usually around 40 points (a dollar). Ex. If you redeem a $10 gift card it will cost you 400 points at most stores, but 440 points at places that charge an activation fee.
Please reach out if you have any issues using your Royal Rewards to hrdept@royalamerican.com.
