Announcing Our GEM Program

 

We are thrilled to unveil an exciting new incentive program to site employees designed to celebrate and reward exceptional employee performance. Introducing the Going the Extra Mile (GEM) Program! This program aims to recognize those employees who consistently exceed expectations and contribute significantly to our company’s success.

 

Program Launch and Eligibility

The GEM Program is set to launch in the 3rd quarter of 2024. To be eligible for this recognition, employees—both part-time and full-time—must have at least six months of service with Royal American Management.

Nomination Process

Here’s how the nomination process works:

  • Each quarter, Regional Managers will nominate one outstanding employee from their portfolio.
  • The nomination form, signed by the SRD or RVP, will then be submitted to HR by the designated deadline.
  • All nominees will be entered into a raffle.

Qualifications for Nomination

A nominated staff member may demonstrate one or more of the following:

  • Volunteering for extra responsibilities with a positive and willing spirit.
  • Demonstrating leadership or an ability to motivate others.
  • Addressing challenges in innovative ways.
  • Encouraging peers to embrace and support change.
  • Creating novel approaches within existing constraints and swiftly moving from ideas to implementation.

Candidates should perform in a manner that substantially exceeds the normal expectations of their job descriptions.

Rewards and Recognition

The rewards for the GEM Program are designed to highlight and celebrate the exceptional contributions of our employees:

  • The raffle winner will receive $250 in points awarded through Incentco.
  • All nominees will receive $25 in Incentco points.
  • Nominees will also be recognized with a special post on our Dispatch.

Important Note

Please note that once an employee has won, they must wait a full 12-month period before being eligible to win again. This ensures that we have the opportunity to recognize the outstanding efforts of a diverse group of employees throughout the year.

Further Details

The form to nominate is located on the Intranet under Employee Perks.

 

We hope you share our excitement about the GEM Program and the positive impact it will have on our workplace. Here’s to recognizing and rewarding those who go the extra mile!

Questions or Comments? Feel free to leave your thoughts below or contact our HR Department at hrdept@royalamerican.com for more information.

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Royal American Rewards with Incentco

 

Have you checked out our new Royal Rewards, powered by Incentco? This initiative reflects our dedication to enriching the employee experience and nurturing a vibrant workplace culture.

Royal Rewards will recognize and celebrate our team members by awarding points for birthdays, anniversaries, holiday bonuses, and special occasions such as Administrative Professionals Day and Thanksgiving.

Employees can redeem these points for gift cards to a wide variety of restaurants and stores or save them for larger experiential rewards like airline tickets or skydiving adventures.

We have received many questions on this new platform, and we wanted to take the opportunity to answer more here! Feel free to ask any additional questions in the comments.

 

Q & A

Q: Where do I log in?

A: You should have received a welcome email from “Royal American Rewards” on April 8th. We have also linked the URL on Dispatch under “Quick Links” – “NEW – ROYAL REWARDS”. If you did not receive an email, please reach out to hrdept@royalamerican.com.

 

Q: When will I get points?

A: We will be giving points for birthdays, work anniversaries, and will be adding more things in the future (Christmas bonuses possibly or peer to peer points).

 

Q: How much are the points worth?

A: Points are worth approximately 2.5 cents apiece. For example, 1,000 points is worth $25.

 

Q: Do points expire?

A: They do expire, but you have until the end of the following year before they expire, so points awarded in 2024 will expire December 31, 2025.

 

Q: I tried to redeem my points for a gift card, but it says I do not have enough points. Can I not redeem it there?

A: Some stores have higher minimums than others, so you may not be able to redeem at all stores until you accumulate more points. There are stores with $10 minimums, which we have found to be the least amount you can redeem at a time.

 

Q: Some stores’ points are worth less. Why is that?

A: Some stores, like Amazon, charge an activation fee. This fee is usually around 40 points (a dollar). Ex. If you redeem a $10 gift card it will cost you 400 points at most stores, but 440 points at places that charge an activation fee.

 

Please reach out if you have any issues using your Royal Rewards to hrdept@royalamerican.com. 

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401K Match Improvements

 

Royal American will be making the following changes to improve our 401K Employer Matching, effective June 1, 2024:

1) Eligible 401K contributions will be matched per pay period starting on 06/01/2024.
Contributions from 01/01/24 – 05/31/24 will be matched using the previous system and deposited during the first quarter of 2025

2) Enrollments will now be monthly instead of quarterly (Effective date will be the 1st of the month following 6 months of service)

 

We’re thrilled to make these positive changes to support our amazing team!

Please email HRretirement@royalamerican.com if you have any questions

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RA Leadership Applications Due April 15th

The Company believes education is a meaningful and valuable opportunity, and supports education through our Leadership Education Scholarship program.

 

The Company will award up to two (2), two-thousand dollar ($2,000), two-year Leadership Education Scholarships in 2024 to an active, full-time employee’s legal dependent who has been accepted and/ or is currently enrolled in a full time undergraduate study program at an accredited community college or university.

 

If you are interested, please read the Leadership Education Scholarship policy.  If you think your dependent is eligible, complete the Application Form and submit it along with their essay to hrdept@royalamerican.com no later than April 15, 2024!

 

Managers – please post this notice and make these forms available to your employees.

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RA rolls out New Volunteer Time Off Policy

 

We are thrilled to announce the introduction of our new Volunteer Time Off (VTO) policy, which reflects our commitment to giving back to our communities and supporting causes that matter to us as individuals and as a company.

At Royal American, we understand the importance of contributing to the greater good beyond our daily work responsibilities.  We recognize that many of you are passionate about various charitable organizations, community initiatives and volunteer opportunities.  Therefore, we are excited to offer this new policy to empower you to make a difference and engage in meaningful volunteer work during regular business hours.

 

Read more

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RA Leadership Scholarship is Accepting Applications!

The Company believes education is a meaningful and valuable opportunity, and supports education through our Leadership Education Scholarship program.

 

The Company will award up to two (2), two-thousand dollar ($2,000), two-year Leadership Education Scholarships in 2024 to an active, full-time employee’s legal dependent who has been accepted and/ or is currently enrolled in a full time undergraduate study program at an accredited community college or university.

 

If you are interested, please read the Leadership Education Scholarship policy.  If you think your dependent is eligible, complete the Application Form and submit it along with their essay to hrdept@royalamerican.com no later than April 15, 2024!

 

Managers – please post this notice and make these forms available to your employees.

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IMPORTANT BENEFITS UPDATE!

In an effort to boost our benefits for our employees, Royal American has raised it’s 401k match for the 2024 year. The company will contribute up to 6%! Take advantage of this benefit if you are able!

Clarification Example – If you contribute 3% to your 401K, the company will contribute a 3% match.

By contributing 6% you are receiving the maximum benefit available to you.

Please reach out to HRbenefits@royalamerican.com with any questions.

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