We’re excited to introduce Policy Reminders, a new series on the Dispatch dedicated to keeping employees informed about essential company policies. Each month, we’ll spotlight key policies from various departments, providing a quick overview and links to detailed procedures in our company Procedures Manual. This initiative aims to increase policy awareness, improve compliance, enhance efficiency, and support departments in updating policies as needed.

 

For our first month, we’re featuring top HR policies, focusing on the areas that generate the most questions from employees. Click on the titles to view the full policies.

Attendance Policy: Our attendance policy ensures that all team members maintain a reliable work schedule, contributing to smooth operations and effective teamwork. Regular attendance and punctuality are essential, and this policy outlines expectations and procedures for reporting absences, tardiness, and requesting time off. A reminder: consistent attendance supports our goals and keeps our teams running smoothly.

Leave Donation Policy and Form: To support colleagues in times of need, our donated leave policy allows employees to voluntarily transfer accrued leave to fellow team members facing challenging circumstances. This policy provides a way for us to show our solidarity and compassion as a team, offering a safety net for those experiencing personal or family emergencies.

On-Call Policy: Some positions may require employees to be on call outside of regular working hours to ensure continuous support. Our on-call pay policy specifies the requirements for on-call shifts, how on-call time is compensated, and the expectations when an employee is called in. This policy ensures transparency around compensation and expectations, recognizing the value of availability during off-hours.

 

If you have any questions or need further clarification on these policies, please don’t hesitate to reach out to our Human Resources department—they’re here to help!

 

 

The following employees were recognized at our Corporate quarterly meeting yesterday. They were nominated by their peers for going above and beyond and delivering exceptional service and work ethic during the 3rd Quarter of 2024. We would like to acknowledge their hard work.  Thank you for all you do!

 

  • Holly Bringard- Development Coordinator
  • Ashley Lafond- Accounts Payable Technician
  • Heidi Reynolds- GL Accounting Manager (WINNER)
  • Dawnelle Davis- Resident Services AA

 

The following site staff were also nominated for the GEM Award. Thank you to these individuals for their work ethic and dedication!

  • Alissa Peterson-  Community Manager- Sutton Creek/Marianna Crossing (WINNER)
  • Kent O’Neal- Maintenance Supervisor- The Reserve at Northshore
  • Elizabeth Murray- Assistant Community Manager- Singer Plaza

 

+3

 

It’s that time of year – open enrollment season! All employees are encouraged to review and update their information to ensure their coverage reflects any changes they may need. Open enrollment will remain open until November 20th, so please make sure to take advantage of this opportunity to secure or adjust your benefits.

  • Update Your Insurance Information: Please update your Guardian Insurance in Paycom and your medical insurance with THATCH. An email was sent to your work or personal email from THATCH, so please check your spam if you haven’t seen it. If you’re full-time and believe you should have received this email but haven’t, please contact Human Resources for assistance.
  • No Action Required for Guardian Insurance: If you’re not planning to make any changes to your Guardian insurance, no action is needed. This year’s enrollment is passive, so your current coverage will carry over if left unchanged.
  • Need Assistance? If you have questions, you’re welcome to make an appointment with the ICHRA Shop, where the enrollment team will be happy to help. You can schedule an appointment through this link: Schedule Appointment.

Don’t wait – make sure you’re prepared for 2025!

 

As we enter the holiday season, it’s the perfect time to lend a helping hand in our communities. Did you know that if you’ve been working at Royal American for over a year, you’re eligible for 8 hours of Volunteer Time Off (VTO) annually? This is a great opportunity to support a cause close to your heart, give back, and make a meaningful impact.

Your VTO hours expire at the end of the year, so don’t let them go to waste! We encourage you to reach out to local organizations, shelters, food banks, and other community programs that need extra support during this busy time. Remember, all volunteer hours must be pre-approved by HR to qualify as VTO.

We would also love to feature your service on Dispatch and our company socials. Please send any photos you take to marketingrequests@royalamerican.com.

Let’s make this holiday season brighter by serving those around us!

 

Have questions about Royal Rewards with Incentco? Refer back to this Q&A on Incentco.

+1

 

Open enrollment is coming up next month, and it’s the perfect time to review your health insurance options and ensure you’re getting the coverage that fits your needs. Whether you’ve had changes in your health, finances, or family situation, open enrollment gives you the opportunity to adjust your plan.

Click here to see our flyer with the list of things to know before you pick a health insurance plan!

+1