At Royal American, we are fortunate to have employees with tenure extending 20 years and beyond. Their knowledge and expertise are pivotal in the success and growth of our company all the while staying tied to the deep roots it was founded on. It is our honor to interview these amazing employees and hear their stories.

Celebrating Your Milestones Questionnaire

What position did you start out in at Royal American?
Retirement Plan Administrator
Tell us a little bit about your career journey with Royal American.
I have had many different roles over the past 25 years. I was hired to administer the Retirement Plan. Back then we placed the trades, and it was all administered in house. I have managed the Payroll and Accounts Payable Dept. for much of my time with the company. In October 2021, I took the challenging role as Vice President of Onesite Support.
Share a favorite memory from your time with Royal American.
It is hard to come up with one favorite memory. I can say because I work with the most wonderful group of people, I still enjoy coming to work each day. Mostly I feel blessed to work for this family-oriented company. As I have gone through personal challenges over the years, including Hurricane Michael, the company has always come alongside to support, encourage and lend a helping hand when I needed it most.
Share some of your interests and hobbies outside of Royal American.
I enjoy hiking, bike riding, shelling and spending time with my family.
What advice would you give to someone just getting started?
Put your best effort in all you do, embrace change, don’t be afraid to ask questions and learn Excel.

Thank you, Tonya, for your hard work and commitment over the past 25 years. Help us congratulate Tonya in the comments!

Happy Administrative Professionals Day! Today, we’re celebrating the incredible administrative assistants who play a vital role in keeping our operations running smoothly. Each of these team members manages a specific portfolio and supports their community managers, area managers, regional managers, and RVPs with everything from budgets and invoices to vendor coordination and resident calls. Their behind the scenes work is essential to our success. They’re also a driving force in planning the annual achievement awards for their region, ensuring these celebrations are memorable. But there’s so much more to them than their day-to-day tasks! We’re excited to give you a glimpse into who they are outside the office—what they love, who they cherish, and how they spend their time when they’re not keeping us all on track.

Help us celebrate them in the comments!

Our next Town Hall is happening tomorrow, Wednesday, April 23rd from 10:30–11:30AM Central (11:30AM–12:30PM Eastern). Hosted by the Training Department, this session will feature Dave Kennedy, Nic Price, and Francisco Santos as they dive into key topics like maintenance monthly ordering, storefront ordering, and facilities.

If you’re part of the maintenance team or work closely with them, you won’t want to miss this informative session. Be sure to tune in!

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