Royal American Rewards with Incentco

Have you checked out our new Royal Rewards, powered by Incentco? This initiative reflects our dedication to enriching the employee experience and nurturing a vibrant workplace culture.

Royal Rewards will recognize and celebrate our team members by awarding points for birthdays, anniversaries, holiday bonuses, and special occasions such as Administrative Professionals Day and Thanksgiving.

Employees can redeem these points for gift cards to a wide variety of restaurants and stores or save them for larger experiential rewards like airline tickets or skydiving adventures.

We have received many questions on this new platform, and we wanted to take the opportunity to answer more here! Feel free to ask any additional questions in the comments.

Q & A

Q: Where do I log in?

A: You should have received a welcome email from “Royal American Rewards” on April 8^th. We have also linked the URL on Dispatch under “Quick Links” – “NEW – ROYAL REWARDS”. If you did not receive an email, please reach out to hrdept@royalamerican.com.

Q: When will I get points?

A: We will be giving points for birthdays, work anniversaries, and will be adding more things in the future (Christmas bonuses possibly or peer to peer points).

Q: How much are the points worth?

A: Points are worth approximately 2.5 cents apiece. For example, 1,000 points is worth $25.

Q: Do points expire?

A: They do expire, but you have until the end of the following year before they expire, so points awarded in 2024 will expire December 31, 2025.

Q: I tried to redeem my points for a gift card, but it says I do not have enough points. Can I not redeem it there?

A: Some stores have higher minimums than others, so you may not be able to redeem at all stores until you accumulate more points. There are stores with $10 minimums, which we have found to be the least amount you can redeem at a time.

Q: Some stores’ points are worth less. Why is that?

A: Some stores, like Amazon, charge an activation fee. This fee is usually around 40 points (a dollar). Ex. If you redeem a $10 gift card it will cost you 400 points at most stores, but 440 points at places that charge an activation fee.

Please reach out if you have any issues using your Royal Rewards to hrdept@royalamerican.com.