Dear Royal American Family,

Everything has changed so quickly. A month or so ago it was business as usual and now suddenly everyone, everywhere in the world, is dealing with Covid-19. It is a trying time and it is certainly something none of us have dealt with in our lifetimes.

But there is good news amongst the chaos. Many people in the US who contract this virus will have minor symptoms, and others, especially children and young people, will possibly be completely asymptomatic. This will pass, that is a guarantee. It will just take some time.

That being said, the health and safety of all of our employees is our top priority. We are taking this threat very seriously and have put measures in place to protect everyone at each of our Royal American companies. We encourage everyone to familiarize yourselves with the new protocols and take all the recommended precautions.

Currently if your work situation lends itself to working from home and you are 60+ and/ or have underlying health conditions, you have the option to work from home if you would feel more comfortable. Also, those who have young children who will be out of school and daycare have the option to work from home. Please clear any alternate work situations with your supervisor first.

We will continue to monitor the guidelines from the CDC, the WHO, and our local health officials and adjust our protocols and work schedules accordingly. We realize there is a high level of anxiety and we as a company are trying to do all we can to minimize the effects on employees and residents. Through thoughtful measures and an abundance of caution, we will get through this trying time.

John O’Connor, a healthcare industry writer, had some encouraging words recently. “To be clear, we need to give the coronavirus outbreak all the attention, respect and common sense it deserves,” said O’Conner. “But here’s the thing: As bad as this is—and it’s plenty bad—it will not last forever. Sooner or later, we will find a way to treat the coronavirus—or at least get it under control.”

I think we can all take some comfort in the knowledge that, eventually, this crisis will pass, and we must all be strong until it does. Royal American is a family and we always have been. We will get through this together and we will be stronger on the other side.

In the meantime, if you have any questions or concerns, please go to your supervisor and they can either provide an answer or will know where to go to get the answer.

It’s a time for our Royal American family to come together and do right by each other. Stay safe and stay healthy.

The Chapman Family