On Friday June 11th, the staff at Villa Patricia received a call stating the elevators at Villa Patricia I were stopping and jumping. The elevator technicians were called immediately and started working on the elevators at noon. They did not complete the repairs until around 9PM; having to leave to get parts in between. The next day the elevators began to have issues and again the elevator technicians came out to repair the elevators from noon until 10:30PM; again having to leave for items to complete the repair. During both of these elevator outage events, the staff of Villa Patricia were AMAZING! They helped elderly residents bring their personal items/groceries to their homes as well as assisted in helping them climb the stairs safely to their homes. They also kept residents comfortable in the Community Room serving them water and snacks until they could be assisted in getting up the stairs to their homes.
Way to go Villa Patricia team for going above and beyond to ensure our residents were comfortable, safe and taken care!!! You Rock!
Congratulations to Dedrick Baisden and Francisco Santos! They have both received their CAM-T certificates after attending classes that cover HVAC, Plumbing, Electrical, Appliances and General Maintenance. Both hold an RMS (regional maintenance specialist) position within the corporate maintenance department. Great work guys!
