After a long tenure with Royal American/First Service Companies, it is time to bid adieu to our GL Accounting Manager and longtime friend Wanda Sampson. This month marks 17 years that Wanda has been with the company.
She leaves behind big shoes to fill. Currently Wanda captains a team of 9 in the GL Accounting Department who oversee 314 properties and manage all their accounting needs. Wanda has impeccable workmanship and handles these accounts flawlessly making sure that their financial information is managed and presented well, monthly and annual closings are done correctly, and clean and timely year-end audits are completed for each property.
She is said to be a doer, always willing to put in 110% and lead her department even when struggles arise. On those tough days she has been known to say “ If you can’t beat them, join them!” which her team says changes the mood and adds positivity and humor when they are down. She is known to meet challenges with a positive attitude and a realistic outlook which her team believes always guides them in the best direction.
She is a mentor to her staff and an example of someone always willing to grow and learn. She is also known to do a fun dance during the birthday song for each birthday celebration. She keeps them laughing.
One thing is for sure, she will be sincerely missed by not only her staff but all of RA who have had the pleasure of working with her. We wish her only the best on her new path and hope it is filled with many beautiful memories and never-ending travel adventures which she is so fond of.
Thank you for your service and time. We hope you keep in touch and share your new stories with us.
“First Class” RAMP Graduates
United States Virgin Islands
February 28, 2022
Congratulations to our first Rising Apartment Management Professionals (RAMP) graduating class! Seven residents from our St. Thomas, Virgin Islands communities completed RAMP, a tuition-free intensive property management training program developed by Royal American Management (RAM).
The RAMP property management training program is a joint initiative developed by RAM’s Training Department and Royal American’s company-wide Diversity, Equity & Inclusion initiative. A celebratory kick-off event was held at Lovenlund Apartments, in St. Thomas, June 10, 2021 where the program was introduced to our local residents and to representatives from area agencies that support housing, education and employment. Read more
Please join us in congratulating our new Vice President of Information and Technology; Mike Correll. Mr. Correll is responsible for all facets of Royal American Companies information systems. He handles everything from identifying and developing future technology needs, to recommending implementation strategies and priorities, and overseeing projects that will best achieve the organization’s strategic IT objective. His department supports everything IT related including computers, printers, servers, mobile devices, wireless and wired networking and telephony just to name a few. With policies, procedures and other guidelines in place the IT department strives to provide excellent support in a timely manner. Mr. Correll has been working in the information technology field, for over 25 years, most of which has been in a managerial role. He started working for Royal American in 2011. Mike has an A.S from Gulf Coast State College and holds numerous certifications including CompTIA Cloud+ Certification, CompTIA Security+ Certification, CompTIA Network+ Certification, CompTIA A+ Certification and multiple FEMA NIMS Certificates.
Bill was born and raised on Long Island, New York and received his degree in Real Estate, Banking and Insurance. He began his career as an Independent Insurance Adjuster and quickly climbed the ranks during his 10 years at the same firm to become a Senior General Adjuster, handling both Property and Casualty claims.
After moving to California, Bill worked at Oakwood Worldwide, a privately held Realty Company with both owned and third party managed class A-B apartment communities. During Bill’s 10+ years at Oakwood, he rose from Claims Assistant; Claims Manager to Risk Manager.
Once Bill landed in Florida, he spent several years as a Top Producing Realtor with Keller Williams Realty. After the market crashed, he took a couple year break and became a Stay at Home Dad. Just short of losing his mind, he rejoined the workforce as a Commercial Property Inspector completing lender inspections. It was during these lender inspections that Bill was first introduced to the Royal American Management Family, and he knew where he needed to be.
In 2018, Bill joined Royal American Management as the Community Manager for Quest Village Apartments. In 2021, he transferred as the Community Manager for Arc Village, and also took on the role of Area Manager for the IDD locations. Then in April 2022, Bill was promoted to Assistant Regional Manager for the IDD properties, which currently includes Arc Village; Quest Village, Noah’s Landing and Promise in Brevard.
When not at work, Bill enjoys spending time with his family. Bill is married to Keith Symonds-Geniau and together they are raising their two daughters: Kira age 14 and Natalie age 13.
Jasmine started at Royal American Management Inc. 5 years ago with zero property management/affordable housing experience but had 100% willingness to learn and develop. She started as the Assistant Community Manager at Sand Dunes Apartments in Panama City Beach, Fl and promoted to Community Manager in less than a year. She then transferred to Pelican Pointe Apartments in Panama City Beach, Fl where she led her team to achieve a perfect audit, maintained 100% occupancy average for an entire year, and promoted to Area Manager. Jasmine recently promoted to Assistant Regional Manager, and oversees 10 properties from Panama City, FL to Geneva, AL. We are so proud of Jasmine and her admirable determination and positivity that has led to her speedy growth within the company.
Terrie started at Royal American Management Inc. 25 years ago as an Assistant Manager at Alachua/Sherwood Oaks Apartments in Alachua, FL. She transferred to Village Oaks Apartments I & II as the Manager in June of that same year. In April of 1998 she was promoted to Area Manager and through the years has had many different portfolios of HUD and RD Properties. Also, in 1998 Terrie became the Trainer for new managers at all RD properties. In September 2010 she was promoted to Regional Manager. Her portfolio consisted of 13 to 25 HUD and RD properties. January 2022 Terrie accepted the position of Director of Affordable HUD/RD Administration. Congratulations Terrie!
We would like to take the time to recognize Rose Clemo and her recent promotion to Creative Director of the RA Marketing Department. Rose has been with RA Companies for 8 years and has had a hand in branding & marketing for many of our sister companies outside of RAM. She is also responsible for a portion of our corporate branding across all companies. Her role is very expansive and is not exclusive to RAM. When it comes to RAM, she wears many hats including handling many of our property requests, setting up our property websites, coordinating and designing signage and so much more. Although, we would say her heart lies in branding our new builds and setting them up with a cohesive set of marketing that flows throughout each aspect of the community – something she excels at. When not at work, Rose can be found spending time with family, cooking up a new recipe, or doting on her sweet pets. Congratulations Rose on the well deserved promotion.
We would like to congratulate Rose Nurse on her promotion to Senior Regional Director effective May 1, 2022! She has over 16 years in the multifamily industry and joined Royal American Management in January of 2014 as an Assistant Manager in Tampa, FL. Rose transferred to multisite Community Manager in New Port Richey, FL in July of 2015. Promoted to Assistant Regional Manager July 2017 and then Regional Manager October 2018.Congratulations Rose!