Annual Manager & Maintenance Awards; Orlando

 

The Orlando 2021 Manager/Maintenance Awards were held on Thursday, March 24^th and once again, they were presented in a virtual setting.  The Regional Managers worked very hard to give our team an elegant setting, and in true Zoom fashion, we were met with obstacle after obstacle.  Our internet went down and we had to scramble for a Plan B!  Wouldn’t you know it – cell service was having issues that day too. However, our Regional Manager team would not give up! They persevered and as they say, “The show must go on!”.

Our teams had a fantastic 2021, and we want to extend a heartfelt THANK YOU to our everyone that worked so hard to make it a great year!

Join us in shouting congratulations to the following WINNERS!

 

Outstanding Occupancy is awarded to those that achieve at least 96% average occupancy for the entire year.

 

96% Average Occupancy for 2021 Presented to:

• Quest Village
• Little Oaks
• Calabash Boom
• Reserve at Northshore

 

97% Average Occupancy for 2021 Presented to:

• Lovenlund Apartments
• Richard Allen Gardens
• Reserve at Kanapaha Phase 1

 

98% Average Occupancy for 2021 Presented to:

• Palmetto Ridge
• Villas at Shady Oaks
• Forest Ridge
• Grandview
• Arc Village
• Crystalwood
• Country Walk
• Holly Point
• Reserve at Kanapaha Phase 2
• Hunter’s Run

 

99% Average Occupancy for 2021 Presented to:

• Georgetown Square
• Burlington Place
• Forest Edge
• Park at Palm Bay
• Palm Grove Gardens
• Bellevue Village
• Clearlake Isles
• Sugar Mill Villas
• Golden Oaks
• Country Oaks
• Greenbriar
• Burlington Post
• Aida Palms
• Amalie Terrace
• Hidden Cove
• Boca Club
• Magnolia Place
• Dixie Grove
• Grand Palms
• Journet Place
• Mill Creek
• Palms at Vero Beach
• East Lake
• Ridgeview
• Maitland Oaks

 

100% Average Occupancy for 2021 Presented to:

• Crown Point
• Willows I & II
• The San Juan
• Ridge at Mt. Dora
• Hollowbrook
• Callahan Oaks
• Hilltop Landings

 

The Administrative Award is selected by our Administrative Assistants and is awarded to those that strive for excellence in reporting and make the least amount of errors when entering invoices.

 

The 2021 Administrative Award recipients for Orlando are:

• Amanda Manahan, Stanford Pointe
• Ricardo Garcia, Country Walk
• Kelly Smith, Clearlake Isles
• Natalie Lewandrowski, Eastlake and Villas at Shady Oaks
• Calesian “CeCe” Harris, Journet Place and Magnolia Place
• Isabel Rivera Cotto, Sugar Mill Villas
• Ismael Nazario, Baptist Terrace

 

The Maintenance Award is selected by our Regional Managers and Director of Maintenance Dave Kennedy.  This award is given to those Maintenance Individuals or Teams that strive to be the “Best of the Best”.

 

The 2021 Maintenance Award recipients for Orlando are:

• Kent O’Neal, Reserve at Northshore
• Michael O’Donoghue, Aida Palms and Mid-Town Lofts
• Majean Marcelin, Lovenlund Apartments

 

The Team Spirit Award is selected by our Regional Managers and given to either an individual or Team that truly embodies the term “team work” and always is the first to step up when anyone needs a helping hand.

 

The 2021 Team Spirit Award recipients for Orlando are:

• The Team at Reserve at Northshore
• The Team at Reserve at Kanapaha
• Bill Sullivan, Arc Village
• Latonya Rose, Georgetown square
• Calesian “CeCe” Harris, Journet Place and Magnolia Place
• Eric Hernandez, Baptist Terrace
• The Team at Lovenlund Apartments

 

The Resident Services Award is selected by our Director of Resident Services, Sonya Knight. Sonya reviews reports and selects the Communities that work very hard to give their Residents a true living experience, and not just an apartment.  These communities go above and beyond to make sure their residents feel included, appreciated, and have fun while living in our Community.

 

The 2021 Resident Services Award recipients for Orlando are:

• The San Juan
• Aida Palms
• Forest Ridge
• Promenade at Grande Park

 

The Lease Up Award is given to those communities that completed a successful Lease Up in 2021.  To fill an apartment community from 0% to 100% in record time is hard work and requires incredible dedication to achieve the goals set for them.

 

The 2021 Lease Up Award recipients for Orlando are:

• Mid-Town Lofts
• Colonnade Park
• Castle Creek
• Promenade at Grand Park
• Baptist Terrace (Rehab)

 

The Outstanding Audit Award is given to those communities that achieved an Outstanding Audit result without having a team come in to prepare.  They are ready for an audit at a moment’s notice.

 

The 2021 Outstanding Audit Award recipient for Orlando is:

• Noah’s Landing

 

The Outstanding REAC Award is given to those communities that achieved an Outstanding REAC result in 2021.  The whole team puts in extraordinary effort throughout the year to ensure that inspections are completed, grounds are kept, and the property is maintained to the highest standard to receive this award.

 

The 2021 Outstanding REAC Award recipients for Orlando are:

• Reserve at Northshore
• Reserve at Kanapaha

 

The Most Improved Property Award is chosen by the Regional Vice President(s) of each Region.   We analyze the statistics from 2020 and compare to the performance to 2021. This year, our Most Improved Property increased their Occupancy Year over Year from 89% in 2020 to 96% in 2021, reduced their delinquency by 45%, increased their NOI and had an overall fantastic 2021.

 

The 2021 Most Improved Property Award recipient for Orlando is:

• Calabash Boom

 

The Property of the Year Nominee is chosen by the Regional Vice President(s) of each Region.   We base this decision on achieving the best overall score in all 5 Key Performance Indicators which are, Occupancy above 96%, Delinquency below 5%, NOI Positive to budget, NOI Growth, and positive cash flow.

 

The 2021 Property of the Year Nominee for Orlando is:

• Hunter’s Run